These videos can help you troubleshoot the most common issues with your desk. Having issues with a desk that uses the AXYS system? Visit https://www.xybix.com/axys-support to receive support specific to the AXYS system and software.

Technical Support:
Troubleshooting When Your Desk Isn't Level

Technical Support:
Troubleshooting an E16 Error

Technical Support:
Clearing Upper & Lower Height Limits

Technical Support:
E01 Reset Instructions

Technical Support:
Resetting Your Desk after an A64 Error

Technical Support:
Adjusting Monitors Mounted on Rollervision

Technical Support:
Mounting Monitors on a Healthcare Desk

Technical Support:
Powering on a Healthcare Desk

Technical Support:
Adding a Monitor to Rollervision

Technical Support:
Using a 1-Leg Test Kit

Technical Support:
How to Replace Panel Tiles

Technical Support:
How to Replace Gray Panel Tile Buttons

Technical Support:
How to Replace a Kickplate (Video 1)

Technical Support:
How to Replace a Kickplate (Video 2)

Technical Support:
How to Clean Your Xybix Desk

Have an issue not addressed in one of our videos? We have you covered!

Start by identifying your desk. The best way is to look at the table legs for your desk. 

Xybix Table legs 2017 + Xybix Table legs Prior to 2016
 

Support for 2017-2020 Desks

Product Manual + Troubleshooting Guide
For 2017-2020 Desks
(PDF Download)

Xybix Console Furniture Product Manual and TroubleShooting Guide 2018 (July)

Customer Service Help Documents/Videos for 2017-2020 Desks

Fixing Easy Close Drawer Slides

List of Common Error Codes
2016 and Newer Table Reset Instructions
How to Fix Your Top Cap

Support for 2016 & Prior Desks

Trouble Shooting Guide 2011_Page_1

Xybix Troubleshooting Guide (For all Desks from 2016 & Prior)

Customer Service Help Documents/Videos for Desks from 2016 & Prior

Heater Problems Heater Reset
(2016 & Prior Desks)		 Table Reset Instructions
(2016 & Prior Desks)
 

Xybix is dedicated to helping you achieve your project goals.  Should further questions arise that cannot be addressed by the information contained on this page, please contact our Customer Service professionals, they are ready to help!

Xybix Customer Service can be reached at 800.788.2810 or email at customerservice@xybix.com.