Xybix is dedicated to helping you achieve your project goals.  Should further questions arise that cannot be addressed by the information contained on this page, please contact our Customer Service professionals, they are ready to help!

Xybix Customer Service can be reached at 800.788.2810 or email at customerservice@xybix.com.


Have issues or questions about the Xybix Axys system or software? Visit https://www.xybix.com/axys-support for all of your Axys support needs.

Have an issue not covered in one of our videos? We have you covered!

Start by identifying your desk. The best way is to look at the table legs for your desk. 

Xybix Table legs 2017 +  Xybix Table legs Prior to 2016

Support for 2017 and Newer Desks

Xybix Dispatch Troubleshooting Guide (2017+)            Xybix Imaging Desk Troubleshooting Guide (2017+)

Xybix Console Furniture Product Manual and TroubleShooting Guide 2018 (July)                                             Xybix Imaging Desk Product Manual

Customer Service Help Documents/Videos for 2017 and Newer Desks

Easy Close Drawer Slides

Replacing Panel
Tile Buttons (Gray)

Common Error Codes

 Replacing Panel Tiles

2015 and Older Table Reset Instructions

2016 and Newer Table Reset Instructions
Monitor Mount Options Lift Case Top Cap

Product Manual and Troubleshooting Guide (03/20)


Support for 2016 & Prior Desks

Trouble Shooting Guide 2011_Page_1

Xybix Troubleshooting Guide (2016 & Prior)

Customer Service Help Documents/Videos for Desks from 2016 & Prior

Easy Close Drawer Slides Heater Reset Replacing Panel
Tile Buttons (Gray)
Heater Problems One Leg Test Kit  Table Reset Instructions
 Console Error Code - A64  Replacing Panel Tiles Prepping your
Monitor for Mounting


 Working with or preparing to work with Xybix on a project? These videos can assist you in the initial setup process: