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Support & Troubleshooting

Xybix is dedicated to keeping your furniture working like new for the life of the product.

We also know that things happen. We're here to help!

 

A Photo of a 911 Center

 

These videos can help you troubleshoot the most common issues with your desk.

Having issues with a desk that uses the AXYS system? Visit our AXYS support page to receive support specific to the AXYS system and software.

 

Troubleshooting When Your Desk Isn't Level

Troubleshooting When Your Desk Isn't Level

Troubleshooting An E16 Error

Troubleshooting An E16 Error

Clearing Upper & Lower Desk Height Limits

Clearing Upper & Lower Desk Height Limits

E01 Reset Instructions

E01 Reset Instructions

Resetting Your Desk after an A64 Error

Resetting Your Desk after an A64 Error

Adjusting Monitors Mounted on Rollervision

Adjusting Monitors Mounted on Rollervision

Mounting Monitors on a Healthcare Desk

Mounting Monitors on a Healthcare Desk

Powering on a Healthcare Desk

Powering on a Healthcare Desk

Adding a Monitor to Rollervision

Adding a Monitor to Rollervision

Using a 1-Leg Test Kit

Using a 1-Leg Test Kit

How to Replace Panel Tiles

How to Replace Panel Tiles

How to Replace Gray Panel Tile Buttons

How to Replace Gray Panel Tile Buttons

How to Replace a Kickplate (Video 1)

How to Replace a Kickplate (Video 1)

How to Replace a Kickplate (Video 2)

How to Replace a Kickplate (Video 2)

How to Clean Your Xybix Desk

How to Clean Your Xybix Desk

Looking for a manual for one of our older desk models?
Start by identifying your desk. The best way is to look at the table legs for your desk:

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