Xybix vs. Winsted Consoles
Winsted is a massive international company with a broad product line. As a result, the service is not as personalized and the products are not as specialized. The Xybix Eagle consoles compare to the Winsted Ascend Sit/Stand consoles, with the Xybix consoles a clear winner when it comes to ergonomics, monitor management and overall service.
CATER TO ANY EMPLOYEE WITHOUT DISCRIMINATION
Size matters when it comes to selecting the right consoles. To accommodate users from 4’11" to 6’2" with proper ergonomics, the surface needs to lower to 22" and raise to 48".
Winsted’s Ascend consoles only lower to 30", similar to the average fixed desk in an office. This doesn’t work for shorter people—including the 35% of women who are under 5’4" and require a desk that lowers to the 24"–26" range. These shorter employees will need to raise their chair to reach the keyboard with a neutral wrist or risk carpal tunnel/tendonitis. Raising the chair leaves their feet dangling, so they need a footrest to prevent lower back pain.
Xybix designed its height-adjustable Eagle consoles with a 22" to 48" range to meet ANSI/HFES standards for ergonomics. With the press of a button shorter employees are able to lower the console so the tabletop, keyboard and monitors are perfectly placed. Whether you’re sitting or standing, the console height can make the difference in preventing eyestrain, neck strain, wrist pain and more.
MOVING ALL MONITORS AT ONCE
In 24/7 environments, you need to quickly adjust monitor placement to the proper focal depth at shift change. This prevents eyestrain and headaches from constantly refocusing your eyes. When the process is difficult, you are less likely to make the adjustments. What you really need is for all the monitors to move easily at once.
Winsted’s Ascend Sit/Stand consoles provide Versa-Trak monitor support, which allows for precise placement of multiple monitors but not simultaneous movement. In fact, you might need to adjust 6 or 8 monitors individually before starting your shift. The Xybix patented Rollervision system provides an exceptionally strong, stable platform for simultaneously adjusting one or two rows of monitors. The system provides cable management and accommodates curved monitors and up to 52" screens with ease.
PERSONAL SERVICE
Consoles are an investment that you’ll be living with for 10+ years. You want the consoles to look good, feel good and be made to last. But a single console is usually just a cog in the wheel. In a busy dispatch center, control room or healthcare environment, space planning comes into play. Everything needs to fit and the arrangement needs to work for you.
From Winsted, you can expect computerized design and customer service at their speed not yours. They offer flat-packed or pre-assembled consoles for you to install yourself, or you can have one of their factory technicians install them onsite for you. The family-owned Xybix, on the other hand, is all about personalized service. A degreed and experienced interior designer is assigned to your project from start to finish. Xybix also offers complementary project management and expert installation/live cutover services from veteran installation teams. When you need help with a product, you can reach a live person via a 24/7 customer service hotline.
PERFORMANCE PROVEN BY BIFMA TESTING
Control room consoles need to withstand 24/7 use, easily adjust for each user and bear the weight of critical equipment without bowing or tipping. To ensure the safety and quality of office furniture solutions, the Business and Institutional Furniture Manufacturers Association (BIFMA) develops safety and performance standards.
Winsted consoles are not BIFMA certified. All Xybix products and moving parts are engineered for optimal performance and they easily withstand voluntary BIFMA testing. These third-party tests help ensure superior product performance over time.
WARRANTY WHEN YOU NEED IT
The last thing you want is a warranty that’s all fine print. It’s difficult to have confidence in products and take advantage of the warranty when needed if you can’t even understand what’s covered.
Winsted offers a lifetime warranty on fixed steel structure frame components, which is great. Then there’s a 10-year warranty on adjustable, sliding or hinged components and laminated surfaces; 5 years on Endurance Plus and TruForm surfaces; and 2 years on electrical components and chairs. With Xybix, if we built it, we cover it for as long as you own it. This lifetime warranty covers everything we manufacture, including the panel tiles, all cabinetry, Rollervision and laminated surfaces. Moving and electrical parts, labor and shipping are covered for 10 years. Xybix simplified the warranty to reflect confidence in our suppliers as well as the products we manufacture. For example, we cover the lighting for 10 years even if the light manufacturer only warranties it for 1 year.
A warranty is only as good as the service behind it. With Xybix customer service, you’ll reach a live person 24/7 and receive prompt service, whether your products are 2 years old or 20. If something out of warranty fails, we’ll work with you to make it right at a reasonable cost. We also offer extended warranty programs if you prefer moving parts to be covered longer than 6 years.