Xcel Energy, a utility supplier of electric power and natural gas in many states throughout the U.S., including Colorado, is positioned to continuously grow by finding ways to achieve greater efficiency. The Xcel team is committed to operational excellence and dedicated to improving their environment for both their employees and surrounding towns by providing the leadership to make a difference in the communities they serve.
Xybix has installed new workstations in three Xcel Control Centers to improve their work environment and become more efficient. The most recent install took place at the LDC Control Center this past January; it was originally outfitted with a hodgepodge of odds and ends made of steel which created both excessive noise and an unprofessional work environment. With 25 dispatchers working around the clock it was time to spruce things up!
Tom Kjeseth, LDC Principal Control Center Leader, was given responsibility for this project and looked to Xybix for assistance. “We didn’t shop around; our other Control Centers looked great and we have had such a good experience with Xybix,” said Tom. “I managed this project in addition to my usual responsibilities and Xybix made my job much easier.” Xybix recognized Tom’s needs and responded with detail-oriented sales reps, creative and solution-driven designers, as well as an install team working around the clock.
Tom met with Josi Gebhardt, Xybix Designer and Todd Parson, Xybix Sales Rep to get started. Space was tight and there were several hurdles to overcome, so Josi worked closely with Tom to find solutions to these issues throughout the project. The result was not only a successful project, but it was completed in the expected time frame while the Control Center remained live!
“These new workstations promote organization and efficiency- even the cables are organized and kept out of the way of personnel,” said Tom. “We are very excited about our new professional feel that provides our personnel a superb environment in which to work.” As with any major project, there were unexpected challenges and problems along the way. Tom felt the Xybix designers and installers performed above and beyond to develop great solutions to make the Xcel install one to remember.
The Center is gorgeous, creates good workflow, is very organized and provides a superb environment for employees. The most beneficial factor is healthy work lifestyles provided by ergonomics through all new workstations, updated offices with height adjustable tables, and lockers.
“Xybix’s core business is workstations for dispatch and control centers. I can confidently say they are the best in the business. Xcel Energy is very pleased with the outcome and looks forward to improving additional centers with Xybix as our preferred provider for height adjustable ergonomic furniture,” concluded Tom.